Travel Agency Software Features, From First Enquiry to Final Invoice
Most travel desks run on a mix of Excel sheets, WhatsApp chats and a separate accounting tool. TravRigo puts the whole trip in one file, so the person who takes the enquiry and the person who raises the invoice are looking at the same thing. Here is what each module does.
What can you manage in TravRigo?
TravRigo is an AI-powered travel CRM and business management platform. You can handle leads, customers, quotations, itineraries, bookings, suppliers, operations, WhatsApp conversations and accounts without leaving it.
Everything stays connected. The hotel rate you check turns into a quote line. Once the client says yes, that line becomes a confirmed service, then a voucher, then an invoice. Nobody types it twice.
Why not just use a generic CRM?
A generic CRM doesn't know what a day-wise itinerary is, and an accounting package has no idea what a supplier confirmation looks like. TravRigo is built around the travel desk, so sales, reservations, operations and accounts all work on the same trip file.
What TravRigo is not
TravRigo is built around the trip file, not around a contact list. We do not scrape leads, we do not resell enquiries, and we only list modules that are actually built.
Core modules for your sales and operations desk
Twelve modules cover the day-to-day work. Each one links to a page that explains it in detail.
Travel CRM
Customer profiles, a visual pipeline, win/loss reasons, team and branch views, and the full history of every enquiry.
02Lead management
Enquiries from your website, WhatsApp, ads and walk-ins land in one queue, with reminders so nothing slips.
03Travel quotations
Per-person quotes with package options, GST treatment and a clean branded PDF you can send straight to the customer.
04Itinerary builder
Build day-wise itineraries from reusable blocks, with inclusions and exclusions attached.
05Hotel APIGrowth+
Live availability and B2B rates from multiple suppliers, shown with meal plan and cancellation policy.
06Flight APIGrowth+
Search live fares, read fare rules and book. The PNR is written back into the trip file automatically.
07Bookings
Take a quote through to a voucher with service lines, payment milestones and cancellation policy. A readiness check tells you whether the file is actually ready to travel.
08Operations and suppliers
Supplier records, confirmations, executives, guides, drivers, vouchers and service status in one place.
09DMC managementScale
Supplier contracts, allotments, FIT and group files, MICE handling and ground operations.
10WhatsApp CRMGrowth+
Customer chats, quotes, vouchers and reminders on the official Meta Business API, each one linked to the right trip.
11Accounts and GSTGrowth+
Raise invoices from the booking, track receipts and payouts, and keep your GST records together.
12ReportingGrowth+
Pipeline, conversion, agent and source mix, margin by departure and aged receivables.
Tags show the lowest plan that includes the feature. See pricing.
Built for growing and multi-branch businesses
These matter once you have more than one branch, more than one GST number, or a corporate client who wants to see the trip for themselves.
| Capability | What it does for you |
|---|---|
| Supplier management | Contacts, contracts, credit terms and outstanding balances for hotels, DMCs, airlines, transporters, guides and drivers. |
| Customer portalGrowth+ | Clients see their itinerary, status, vouchers and invoices, upload documents and pay online. It carries your brand, not ours. |
| B2B agent portalScale | Agents see their own rates and margins, raise bookings and work within a credit limit, while commission is tracked for you. |
| White-label brandingScale | Your logo, colours and domain on quotes, the customer portal and the agent portal. |
| Marketing automationGrowth+ | WhatsApp and email campaigns, segmented by destination, past trip, last activity or source. |
| Agent wallet, credit and commissionScale | Prepaid balances, credit limits, commission accrual and settlement for sub-agents and freelancers. |
| Payments and e-signature | Payment links on quotes and invoices, milestone tracking and online quote acceptance. |
| Multi-currency and multi-language | Quote in the customer's currency with a locked FX rate, and issue documents in the language they expect. |
| Roles and permissionsGrowth+ | Sales, reservations, operations, accounts, branch manager, agent and owner each see only what they need. |
| Notifications and workflows | Email and WhatsApp updates on every status change, with escalation when a follow-up is overdue. |
| API-first architecture | Connect your website, accounting tool or own app without asking us for a custom build. |
| Transfers, activities, visa, insurance | A wider inventory set, so more of the trip can be sold and vouchered in one place. |
Tags show the lowest plan that includes the feature. See pricing.
Limits on users, leads, campaigns and contacts are published on the pricing page. If one of these features decides the deal for you, ask to see it live in the demo.
Common questions about TravRigo features
Who is TravRigo built for?
Travel agencies, tour operators, DMCs and multi-branch travel teams that want enquiry, quote, booking, voucher and invoice in a single trip file.
Does TravRigo support GST and TCS invoicing?
Yes. You create invoices straight from the booking, track receipts and payouts, and keep your GST and TCS records together.
Is the WhatsApp feature on the official API?
Yes. TravRigo uses the official Meta Business API, and each chat, quote, voucher and reminder stays linked to its trip.
Can I use my own branding?
Yes. White-label branding puts your logo, colours and domain on quotes, the customer portal and the agent portal.
Can TravRigo show live hotel and flight rates?
Yes. The hotel API gives live availability and B2B rates from multiple suppliers, and the flight API handles fare search, fare rules and booking, with the PNR saved to the trip file.
Where can I see pricing?
Plans are published on the pricing page and billed in INR, along with limits for users, leads, campaigns and contacts.
Try TravRigo on a trip you actually sell
Bring one live enquiry to the demo. We will take it all the way through quote, booking, voucher and invoice, so you can judge it on your own workflow.