Leads go unanswered
Enquiries come from your website, WhatsApp, ads, phone and walk-ins. Without one shared queue, many never get a reply — and nobody knows which ones were missed.
One trip file, from first enquiry to GST invoice
Travel CRM Software for Travel Agencies
TravRigo is travel CRM software for travel agencies, tour operators and DMCs in India. All work for a trip stays in one shared trip file — so sales, operations and accounts work from the same record.
Quick quotes, GST and TCS, WhatsApp Business API, live hotel and flight rates, and a 14-day free trial.
Quote ready in minutes
GST & TCS built in
Official WhatsApp Business API
Live hotel & flight rates
14-day trial, no card. Your agency’s data stays separate.
Pipeline
Live
Trips
Active
Quotes
Open
Sales overview
Trip filesGST ready
01
EnquiryLead assigned · follow-up set
CRM
02
QuotationDay-wise itinerary sent
Quote
03
BookingVouchers & documents
Ops
Travel CRMPipeline & follow-ups
Instant quotesDay-wise itineraries
WhatsApp CRMOfficial Meta API
GST & TCSInvoice-ready accounts
The daily mess
Where agency work gets lost
Leads come from many places. Quotes take too long when everything is typed by hand. Documents and invoices end up scattered across chats and emails.
Quotes take too long
Itineraries get rebuilt in Word. Child rates and inclusions are typed again and again. By the time your quote goes out, another agent has already replied.
Files live in chats
Confirmations sit in personal WhatsApp. Passports hide in email. Invoices are made separately. Things look fine — until a guest calls from the airport.
TravRigo keeps it in one trip file. Enquiry, quote, booking, vouchers, receipts and invoice stay together. Sales, operations and accounts work on the same record.
What you get
Six connected modules
Travel CRM, lead management, quotation and itinerary builder, live hotel and flight rates, bookings and operations, WhatsApp CRM, and accounts with GST. Start with what hurts most — the rest joins the same trip file when you are ready.
Travel CRM and lead management
Website, WhatsApp, ads, phone and walk-ins land in one pipeline. Every lead has an owner and a follow-up date. Full history stays on the same screen you quote from.
Quotations and itinerary builder
Build day-wise itineraries. Price adults, children and infants per person. Lock the exchange rate. Share a branded PDF or web link the customer can accept online.
Live hotel, flight & transfer rates
Check live availability and rates while you quote — no separate portal, no re-typing. The confirmed line and supplier reference move straight into the booking.
Bookings & operations
The accepted quote becomes a booking with services, suppliers, vouchers and traveller documents. TravRigo blocks vouchers if a line is still unconfirmed.
WhatsApp CRM and campaigns
Use the official Meta WhatsApp Business API for quotes, vouchers, payment reminders and campaigns. Every message stays on the trip file — not on someone’s personal phone. Meta conversation charges are paid to Meta.
Accounts and GST
Raise invoices from the trip file. CGST/SGST or IGST follows place of supply. Track TCS on overseas packages, receipts, credit notes and supplier payouts.
How it works
Enquiry → quote → confirm → operate → collect & pay
Five stages. One trip file. You do not re-type data between stages.
Enquiry
Website, WhatsApp, ads and walk-ins land in one queue — tagged by source, assigned to an agent, with a follow-up date.
Quote
Build a day-wise itinerary, price per person, lock the exchange rate, and share a branded link the customer can accept on their phone.
Confirm
The accepted quote becomes a booking — services, suppliers, cancellation terms and payment milestones come along.
Operate
Vouchers, rooming lists, passports and visas sit on the booking. A voucher cannot go out if the supplier has not confirmed.
Collect & pay
Advances, receipts and refunds on the customer side. Supplier invoices, payouts and ageing on the other. All per trip.
Who uses what
One trip file for the whole team
Sales, quotations, operations and the owner open the same record. Each desk sees what it needs.
No enquiry goes cold
Every enquiry lands in a pipeline with its source, owner and next follow-up date. TravRigo reminds the agent before a follow-up is overdue, and keeps the full conversation in one place.
- Move deals across stages with a full activity history
- Follow-up reminders and a list of unanswered enquiries
- Customer profiles with past trips, family members and documents
Assign leads the way your desk works
Send each enquiry to the right agent by destination, source or branch. Reassign in one click when someone is on leave. History travels with the lead, so the next agent never starts blank.
A clear quote, not a lump sum
Adults, child with bed, child without bed and infants each get their own line. Tax shows as CGST + SGST or IGST — never both. The customer can see exactly what they are paying for.
Build once, reuse next time
- Package templates for your bestselling routes
- Day-wise itinerary blocks you can edit in place
- Per-line currency with the exchange rate locked, so totals never drift
- Branded PDF plus a shareable link the customer can accept online
Vouchers only when the line is confirmed
Each service shows its supplier, confirmation and status. TravRigo warns or blocks the voucher if a line is still unconfirmed or a traveller name is missing.
Documents stay on the trip
- Passports, tickets and vouchers stored per traveller
- Visa and insurance checklists with document status
- Rooming lists and manifests generated from the booking
- Voucher and invoice emailed or shared as a link
See your numbers without waiting for month-end
Pipeline, conversion, agent performance, margins and pending collections — live on screen, not rebuilt from four spreadsheets.
Roles and branch control
- Role-based access for the way travel teams actually work
- Branch-wise reporting with one consolidated group view
- Margin checks so a quote cannot go out below cost
- Full history of every edit, assignment and status change
GST & TCS
Invoices raised from the booking
Tax sits on the trip file, not in a separate billing tool. Raise the invoice from work you already did.
CGST/SGST or IGST
Place of supply decides the split: CGST + SGST or IGST. One or the other — never both.
Package vs service fee
A package sold as principal and a service fee or commission are taxed differently. TravRigo keeps them separate so they do not get mixed up.
TCS on overseas packages
TCS applies on overseas tour packages, higher if PAN is missing, and not on domestic packages. The breakup shows clearly on the invoice.
Exports for your CA
Export invoice data for your accountant. Confirm the tax treatment with your CA — this is not tax advice.
Not tax advice. TravRigo follows the rules and rates you set. Always confirm treatment with your chartered accountant.
Live rates & WhatsApp
Quote from live rates. Message on WhatsApp.
Rates and chats stay on the trip file. The price you send is the price you booked — and you can find the message next week.
Hotel API
Live availability and B2B rates from multiple suppliers, with cancellation terms and meal plans visible before you quote.
Flight API
Search, fare rules, seat availability and booking flows that write the PNR back into the trip file.
Transfers & activities
Airport transfers, sightseeing, experiences and add-ons priced into the same quote as a bookable line.
Official WhatsApp API
Official Meta Business API — not a personal phone. Templates, media and delivery status included.
Payments & e-signature
Payment links on the quotation, advances tracked against milestones, and quotes the client can accept online.
Accounting export & API
Push invoices and payouts to your accountant's tool, or use the API-first surface to build your own integrations.
Also available on the platform
- Visa, insurance and travel-document inventory
- Cruise, train and bus as bookable service lines
- Multi-currency quotes with locked exchange rates
- Customer portal for trips, documents and paymentsGrowth+
- B2B agent portal with credit and commission trackingScale
- White-label branded quotes and customer portalScale
- Supplier management: hotels, DMCs, airlines, vendors, guides
- Email and WhatsApp notification flows on the booking
Tags show the lowest plan that includes the feature. See pricing.
Supplier API commercials and WhatsApp conversation charges are billed separately from your TravRigo subscription. See pricing for what the subscription covers.
Who it is for
Built for travel agencies, tour operators and DMCs
Same trip file whether you are a small retail desk or a multi-branch team. See solutions for agencies, tour operators and DMCs.
Travel agencies
The FIT desk: enquiry, quote, booking, voucher and collection on one file.
Tour operators
Packages, fixed departures and group files with margin per departure.
DMCs
Contracts, allotments, ground operations, guides and supplier payables.
Multi-branch teams
Roles, branch reporting and a consolidated group view for the owners.
Honest comparison
Why not Excel or a generic CRM?
A generic CRM stores a contact and a deal. TravRigo stores a trip — services, travellers, suppliers, vouchers and payments.
| What your team needs | Excel + WhatsApp | Generic CRM | TravRigo |
|---|---|---|---|
| A travel-native trip file Services, travellers, suppliers and money on one object |
No | No | Yes |
| Day-wise itinerary and per-person pricing Adults, CWB, CNB, infants, single supplement |
Manual | Add-on | Built in |
| Live hotel and flight rates inside the quote | No | No | Yes |
| Official WhatsApp Business API Templates, media, delivery status, campaigns |
Personal phone | No | Yes |
| Voucher readiness gates Stop unconfirmed lines and missing names |
No | No | Yes |
| GST and TCS correct invoicing Place-of-supply split, overseas packages |
Re-typed | No | Yes |
| Supplier payouts and ageing | Partial | No | Yes |
| Roles, branches and consolidated reporting | By hand | Partial | Yes |
| Customer portal and white-label quotes | No | No | Yes |
| One price the whole team can see | Hidden errors | Rigid seats | Published in INR |
Want to see it for real? Book a walkthrough.
Free tool · no sign-up
Price a package per person — free
Adults, child with bed, child without bed and infants each need their own line. Our free builder does the maths and splits GST the Indian way.
- Markup applied to your net cost, not guessed
- Child and infant rates as a share of the adult price
- CGST plus SGST or IGST, never both
- Warnings on the pricing mistakes that quietly eat margin
Built for the travel desk
CRM, quotes and accounts on the same booking
Start with the desk that hurts most. Everything else stays on the same trip file.
See all modules
From the desk
What changes when the trip lives in one place
We stopped rebuilding the same itinerary in Word. The quote, the voucher and the invoice start from one trip.
Passport copies and supplier confirms sit on the booking. They are not stuck in someone’s personal chat.
GST and TCS are already on the quotation. Accounts is not typing the same package into a second sheet.
Quick answers
Common questions
Short answers before a demo. Not here? Ask us — we reply in writing. Or read all FAQs.
What is TravRigo?
Travel CRM software for agencies, tour operators and DMCs. It covers leads, quotations, live hotel and flight rates, bookings, operations, WhatsApp and GST-ready accounts — all on one trip file from enquiry to invoice.
How fast can we send a quotation?
On packages you sell often, repeat quotes take minutes. Start from a template, price per person, lock the rate, send a branded PDF or link. The first quote for a new destination takes longer — after that you reuse it.
Does TravRigo connect to live flights and hotels?
Yes. Search live rates inside the quote. The confirmed line and supplier reference go into the booking. Supplier API charges are separate — see pricing. You can also use your own rates and turn live inventory on later.
Is the WhatsApp integration official?
Yes — official Meta WhatsApp Business API, not a personal number. See WhatsApp CRM. Meta conversation charges are paid to Meta, not included in your TravRigo subscription.
How does a travel CRM help get more bookings?
Leads stop going cold. Every enquiry has an owner and a follow-up date. Quotes go out faster. You can see which source and which agent convert.
Who is TravRigo for?
Travel agencies, tour operators and DMCs. Also works for multi-branch teams and B2B desks.
How do I get a demo?
Book a free demo on the contact page. Bring a couple of real enquiries — we will show how they move through TravRigo. See pricing if you want to compare plans first.
Next step
See TravRigo with one of your real enquiries
Book a free 20-minute demo. Bring one live enquiry — we will walk it from first call to invoice.